FAW
Heavy Truck has a comprehensive and high-quality after-sales service system. Numerous after-sales service outlets have been established nationwide, allowing users to conveniently enjoy after-sales service regardless of their location. The service outlets are equipped with professional maintenance technicians who have undergone rigorous training, possess rich maintenance experience and professional knowledge, and can quickly and accurately diagnose and solve vehicle faults.
At the same time, FAW Heavy
Truck provides a 24-hour hotline service to respond to users' needs at any time, providing technical consultation, fault guidance and other services for users. In terms of component supply, an efficient logistics distribution system has been established to ensure that components can be delivered to users in a timely manner, reducing vehicle maintenance waiting time. In addition, regular follow-up visits are conducted to understand users' usage experience and continuously improve service quality.
Nordell Limited S.A.C. is the first and only dealer in Peru that specializes in
FAW Trucks. As the official partner of FAW in the Peruvian market, we are committed to providing Peruvian customers with FAW truck sales and services that exceed their expectations, based on our parent company's more than 30 years of deep sales and after-sales service experience in Changchun, China, the hometown of FAW.